INTRODUCTION

Specialty Program Group Canada (SPGC) is a fast-paced insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, Totten Group, Anderson McTague & Associates, and Specialty Claims Canada. Our success as Canada’s largest MGA is based on our innovation, hospitality-level service, and living our values every day. We are a thriving, growing organization, providing stable and fulfilling careers for over 500 people across Canada.

We are leading supplier of property and casualty insurance in Canada, providing innovative underwriting solutions to licensed brokers across Canada. We offer a broad range of products servicing business in one of our core segments: Hospitality, Recreation & Resorts, Construction (COC), Contractors, Professional Insurance, Real Estate, Transportation and more. Our underwriting expertise and facilities let us write even the toughest risks or solve that small wrinkle in what might otherwise be a standard risk.

We are seeking an Underwriting Assistant to join our growing department. This is a hybrid position at any of our office locations.

SPGCanada.ca | Cansure.com | TottenGroup.com

Job Overview

As an Underwriting Assistant, you will support our underwriters in their day-to-day tasks. Working as part of a team, you are responsible for the efficiency and accuracy of insurance policy documents.

RESPONSIBILITIES

This position will:

• Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication;
• Process and issue documents as instructed by underwriters and managers;
• Accurately and efficiently enter in the data as per issuing instructions;
• Review and ensure all documentation are in the file;
• Follow procedure guidelines, bulletins, and tools;
• Meeting service standard and turnaround time with respect to issuance of documents;
• Support Managers, Underwriters, and coworkers on your segments if they need any help with issuing;
• Ensure assigned workload within quality and productivity;
• Coordinate with Underwriting areas to research and resolve to escalated Underwriting issues;
• Work closely with underwriters to assist with the underwriting functions;
• Document observations made during pre-reviews of files to assist underwriters;
• Amend or update quotes based on instructions of underwriters;
• Maintain/ innovate administrative workflow procedures to increase efficiency and productivity;
• Communicate internally with other departments via e-mail, Microsoft Teams and telephone;
• Communicate externally with brokers as required; and
• Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes

Qualifications AND CHARACTERISTICS:

You’re a good fit if you:

• Have at least 1 year of experience with transferrable skills in customer service, administration or insurance;
• Actively working towards an insurance designation (CIP or CAIP preferred);
• Ability to acquire a broker license (Level 1 or 2) within 1 year;
• Excellent typing proficiency;
• Willing to take insurance courses for continued growth and industry knowledge;
• Technical competency with office equipment including printers, scanners.  Intermediate level knowledge of Microsoft products, including Outlook, Word, and Excel. Have existing relationships within the industry you can leverage to attract business opportunities and grow your portfolio; and
• Can work in one of our offices at least three and two days at home a week.

SALARY RANGE:

The expected salary range for this position is $35,000 to 45,000 will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.  Specialty Program Group Canada and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities.  

APPLY NOW

Interested applicants are asked to send your cover letter and resume. You can also send your resume to careers@spgcanada. Please note that only those chosen for an interview will be contacted.