SPG Canada’s Nathan Tjandrawinata explains why the system is backwards – and how underwriting must change

‘Make it easy, and people will act’: How insurers can make risk mitigation part of everyday coverage

As major disasters become annual, SPG’s Nathan Tjandrawinata says insurers must reward everyday mitigation instead of only catastrophe recovery

By Branislav Urosevic

Dec 10, 2025

Canada’s billion-dollar climate losses are no longer rare events – they’re an annual reality. Floods, wildfires, and hailstorms are driving record catastrophe claims, leaving insurers and governments searching for ways to keep coverage viable while reducing the human and financial toll of disasters.

For Nathan Tjandrawinata (pictured), executive vice president of personal lines at SPG Canada, the answer is in helping homeowners prevent losses before they happen.

“Prevention is the new protection,” he told Insurance Business. “We have to make it simple, visible, and rewarding so that people actually do it.”

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‘Make it easy, and people will act’: How insurers can make risk mitigation part of everyday coverage

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