Introduction

At Specialty Program Group Canada (SPG Canada), we are insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada’s largest Delegated Underwriting Authority Enterprise (DUAE).

We exist to satisfy insurance needs in our target markets faster, better, and even where others might not. We do this by uniting leading underwriting talent and specialty insurance brands under one coast-to-coast platform, delivering speed, service, and expertise at a national scale.

But what truly sets us apart is our people. At SPG Canada, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment.

Our legacy MGA brands include Cansure, i3 Underwriting, Totten Insurance Group, Beacon, and Anderson McTague & Associates. Our value to our partners is further enhanced through our in-house claims management team, Specialty Claims Canada.

Together, we are building more than a market leader — we are building a place where talented professionals can thrive.

SPGCanada.ca | Cansure.com | Beacon.insure

Overview

As a Personal Lines Underwriting Assistant, you will help drive the growth and profitability of SPGC. You will build broker relationships and leverage your expertise, creativity, and entrepreneurial spirit to build your book. Surrounded by a team of experienced practice leaders, managers, and executives, we provide an extensive array of products, ample capacity, and empowerment to enable your success. In this role, you will work collaboratively with your colleagues and management to provide value added expertise and exceptional service to our broker partners.

This is a full-time, 12-month contract position from January to December 2026, based in either our Langley, BC or Salmon Arm, BC office with hybrid work arrangements.

Responsibilities

This position will:

• Develop and maintain excellent relationships with underwriters and brokers through discussions and correspondence;
• Processes and issue documents as instructed by Underwriters and Managers;
• Meeting service standard and turnaround time with respect to issuance of documents;
• Support Managers and Underwriters with general administrative tasks;
• Produce and distribute correspondence memos, letters, faxes and forms;
• Work closely with underwriters to assist with the underwriting functions;
• Documents observations made during pre-reviews of files to assist underwriters;
• Completes renewal pre-reviews and may approve renewal referrals within authority;
• Perform underwriting support functions at the direction of underwriters including bind confirmations, and certificates with a high degree of accuracy;
• Preparing Certificates of Insurance;
• Editing & formatting of documents using a variety of software & programs;
• Reviewing documents for accuracy;
• Maintain/ innovate administrative workflow procedures to increase efficiency;
• Communicate internally with other departments via e-mail and telephone;
• Communicate externally with brokers as required; and
• Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes.

Qualifications

You’re a good fit if you have:

• Have at least 1-2 years of experience with transferrable skills in Customer service, administration or insurance;
• Have good communication skills;
• Are proficient in Microsoft Outlook and Word;
• Willing to take insurance courses for continued growth and industry knowledge;
• Are familiar with the basic legal structures in Canada; and
• Can work in hybrid full time at either our Langley or Salmon Arm office.

Salary Range

The expected hourly rate for this position is $20 – 22/hour with 10 days paid time off and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Apply Today

Interested applicants are asked to send your resume to careers@spgcanada.ca. Please note that only those chosen for an interview will be contacted.