Introduction

At Specialty Program Group Canada (SPG Canada), we are insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada’s largest Delegated Underwriting Authority Enterprise (DUAE).

We exist to satisfy insurance needs in our target markets faster, better, and even where others might not. We do this by uniting leading underwriting talent and specialty insurance brands under one coast-to-coast platform, delivering speed, service, and expertise at a national scale.

But what truly sets us apart is our people. At SPG Canada, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment.

Our legacy MGA brands include Cansure, i3 Underwriting, Totten Insurance Group, Beacon, and Anderson McTague & Associates. Our value to our partners is further enhanced through our in-house claims management team, Specialty Claims Canada.

Together, we are building more than a market leader — we are building a place where talented professionals can thrive.

SPGCanada.ca| Cansure.com | TottenGroup.com

Job Overview

We are currently looking for an Underwriting Assistant to join our growing team. As an Underwriting Assistant, you will support our underwriters in their day-to-day tasks. Working as part of a team, you are responsible for the efficiency and accuracy of timely invoicing of policy premiums to reflect on weekly revenues reporting and issuance of policy documents.

This is a hybrid position with the standard of 3 days in office and 2 days at home. With a preference to be based in the Greater Toronto Area. 

Responsibilities

In this position you will:

• Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication
• Follow department procedure guidelines, bulletins, and tools
• Process new business policies, renewals, endorsements change and ordering of inspections as instructed by underwriters and managers
• Daily invoicing of policy premiums within 48-72 hours of activity.
• Review all policy documents, ensuring all wordings are attached and premiums invoiced match the contracts and percentage before issuance.
• Meeting service standard and turnaround time with respect to issuance of documents.
• Responding to our broker partners and internal customers with a sense of urgency
• Coordinate with underwriters and accounts department to resolve any underwriting issues or broker payment discrepancies
• Ensure all emails and issued policy documents are attached to the correct file.
• Support Managers, underwriters, and coworkers on your segments during month end processes and vacations as needed
• Communicate internally with other departments via e-mail, Microsoft Teams and telephone

Qualifications and Characteristics

You’re a good fit if you have:

• Have at least 1 year of experience with transferrable skills in customer service, administration or insurance
• Ability and willingness to obtain a broker license within one year.
• Ability to work independently in a fast paced environment
• Strong time management, problem solving and organizational skills
• Familiarity with Lloyds contracts is an asset
• Comfortable with a routine that involves daily repetition
• Currently pursuing or open to pursuing an insurance designation (CIP or CAIB preferred).
• Willing to take insurance courses for continued growth and industry knowledge
• Technical competency with office equipment including printers and scanners. Intermediate level knowledge of Microsoft products, including Outlook, Word, and Excel.
• Can work in one of our offices at least three days a week and two days at home.

Benefits

By joining SPG Canada, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:

• Dental care
• Extended health care
• Paid time-off
• RRSP match
• Vision care

Salary Range

The expected salary range for this position is from $40,000 – $45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. SPG Canada and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities.

Apply Now

Interested applicants are asked to send your resume to careers@spgcanada.ca. Please note that only those chosen for an interview will be contacted.